Tukaho Return Policy

We stand behind our products!

We think you and your pets are going to love your Tukaho treats.

However, if you aren’t completely satisfied with your purchase,

we offer a full refund less shipping within 30 days of purchase.

To report a damaged product, quality or shipping issue,

please contact our customer service team for assistance: support@tukaho.com.

Order Cancellation & Modifications

We’ll process your orders promptly so it arrives as quickly as possible.

We will do our best to accommodate requests to cancel or modify an order within

one hour after an order is placed; cancellations and modifications are

not possible after an order has been processed.

For security purposes, we are unable to redirect a shipped parcel to a secondary

shipping address. If a shipper is unable to complete delivery to the original shipping

address provided, the parcel will be returned to the fulfillment center and processed as a return.

Promotions

We cannot retroactively apply a discount code to an order. The discount code must be entered at

checkout to receive the current promotion or discount.

Discounts cannot be combined with other offers.